LevelUp Casino Cookies Policy
At LevelUp, we believe transparency is the foundation of trust. This Cookies Policy explains what cookies are, how we use them on our website at LevelUp Casino.com, and what choices you have regarding their use. By continuing to browse or use our platform — whether to complete your level up casino login, explore our game library, or claim a level up casino no deposit bonus — you consent to our use of cookies as described in this document. We encourage you to read this policy carefully alongside our full Privacy Policy.
What Are Cookies?
Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. Here at LevelUp Casino, we use cookies and similar tracking technologies such as web beacons, pixels, and local storage objects to ensure our platform functions correctly and to improve your overall experience. Cookies do not contain personally identifiable information on their own, but they can be linked to the data we hold about you when you are logged into your account.
Who We Are
Our Level Up Casino platform is operated by Dama N.V., registered at Julianaplein 36, Willemstad, Curaçao, registration number 152125. Friolion Ltd acts as our facilitating company. We hold a valid licence issued by the Curaçao Gaming Control Board under licence number OGL/2023/174/0082. When you use the LevelUp Casino app or access our services through any device, these entities are responsible for the processing of your data in accordance with this policy.
Types of Cookies We Use
We use several categories of cookies on our platform. Below is a detailed breakdown of each type and the purpose it serves:
Strictly Necessary Cookies
These cookies are essential for our website to operate. Without them, you would not be able to complete your levelup casino login, navigate between pages, or access secure areas of the platform. They do not track your browsing activity for marketing purposes.
- Session authentication and account access management
- Security tokens to protect your account from unauthorised access
- Load balancing to ensure stable platform performance
- Maintaining your preferences during a single browsing session
Functional Cookies
At LevelUp Casino, we use functional cookies to remember your preferences and personalise your experience. These allow us to recall settings you have previously chosen, making your time on our platform more convenient and efficient.
- Remembering your preferred language and currency settings
- Storing your country or region for localised content
- Saving your game history and recently played titles
- Keeping you logged in between sessions if you choose this option
Performance and Analytics Cookies
We use performance cookies to understand how visitors interact with our Level Up online casino. These cookies collect information in an aggregated and anonymised form, helping us identify areas for improvement and optimise the user experience for everyone who uses the levelup casino app or visits via desktop.
- Tracking which pages are visited most frequently
- Recording error messages and page loading issues
- Measuring the effectiveness of site features and navigation flows
- Analysing traffic sources to understand how players find us
Marketing and Targeting Cookies
Our LevelUp Casino platform uses marketing cookies to deliver relevant promotional content and offers. These may include information about our welcome bonus packages, level up casino free spins promotions, reload bonuses such as our Friday offer, and level up casino bonus codes. These cookies track your activity across our website and, where permitted, across other websites you visit.
- Displaying personalised bonus offers and promotions
- Measuring the performance of our advertising campaigns
- Limiting how often you see the same promotional message
- Supporting affiliate tracking where you have arrived via a partner link
Third-Party Cookies
Some cookies on our platform are placed by trusted third-party service providers. At Level Up Casino, we work with partners including analytics providers, payment processors, and game software suppliers — over 60 providers in total, including Pragmatic Play, NetEnt, Evolution, and others. These third parties may set their own cookies subject to their respective privacy policies, over which we have limited direct control.
How Long Do Cookies Last?
Cookies we place can be either session-based or persistent. Here at LevelUp, we categorise them as follows:
- Session cookies: These are temporary and are deleted automatically when you close your browser. They are primarily used to manage your active session, such as during a level up casino login australia process.
- Persistent cookies: These remain on your device for a set period after your session ends — typically between 30 days and 24 months, depending on their function. They allow us to recognise you as a returning visitor.
Your Cookie Choices and Controls
We respect your right to control how cookies are used. At LevelUp Casino, we provide you with several ways to manage your cookie preferences:
Cookie Consent Banner
When you first visit our website or complete your level up casino sign up, we display a cookie consent banner. You may accept all cookies, reject non-essential cookies, or customise your preferences using the options provided. Strictly necessary cookies cannot be disabled as they are required for the platform to function.
Browser Settings
You may also control cookies directly through your browser settings. Most modern browsers allow you to block or delete cookies, though please be aware that doing so may affect your ability to use certain features of our Level Up online casino platform, including the level up casino app download functionality and account login.
Opt-Out Tools
For analytics and marketing cookies from third-party providers, you may use industry opt-out tools such as the Network Advertising Initiative opt-out page or the Digital Advertising Alliance's opt-out portal. These tools allow you to withdraw consent from participating advertising networks.
Cookies and Responsible Use of Our Services
At Level Up Casino, we are committed to responsible gaming. Some of our cookies support responsible gambling features — for example, they allow us to remember self-exclusion settings, deposit limits, and session time reminders you may have activated on your account. Disabling certain cookies may interfere with these protections, so we encourage all players to review their settings carefully.
Updates to This Policy
We may update this Cookies Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make material changes, we will notify you via a notice on our website or by email to the address registered to your account. Our LevelUp Casino team recommends that you review this page periodically to stay informed. Continued use of our platform after any update constitutes your acceptance of the revised policy.
Contact Us
If you have any questions about how we use cookies, or if you wish to exercise any of your rights in connection with your data, please do not hesitate to reach out to our support team. We are available 24/7 via live chat and can also be contacted by email at support@LevelUp Casino.com. At LevelUp, we are always here to help and to ensure your experience on our platform is safe, transparent, and enjoyable.
Content updated: July 24, 2026