LevelUp Casino Terms and Conditions

Welcome to LevelUp Casino. These Terms and Conditions govern your use of our website at LevelUp Casino.com and all services we provide. By registering a level up casino account, accessing our platform, or placing any wager, you confirm that you have read, understood, and agreed to these terms in full. We strongly encourage you to read this document carefully before proceeding. If you do not agree with any part of these terms, please do not use our services.

1. About Us

At LevelUp, we are operated by Dama N.V., registered at Julianaplein 36, Willemstad, Curaçao, registration number 152125. Friolion Ltd acts as our facilitating company. We hold a valid gaming licence issued by the Curaçao Gaming Control Board, licence number OGL/2023/174/0082. LevelUp Casino was established in 2020 and we have since grown into a trusted level up online casino serving players across international markets, including Australia, Canada, New Zealand, Western Europe, and Asia. If you need to contact us, you may reach our support team at support@LevelUp Casino.com.

2. Eligibility and Registration

Here at LevelUp Casino, we welcome players from a wide range of jurisdictions, but certain restrictions apply. You may not register or use our services if you reside in any of the following restricted countries:

Afghanistan, Belarus, China, Cuba, Cyprus, France, Georgia
Great Britain, United Kingdom, United States of America and all US states
Iran, Iraq, Israel, Japan, Libya, Malta, Myanmar, Netherlands
North Korea, Poland, Romania, Russian Federation, Somalia, South Sudan
Spain, Syria, Haiti, Republic of the Congo, Central African Republic
Canada – Ontario and Canada – New Brunswick

Sweden is excluded from all promotional offers. Players from Finland, Latvia, Lithuania, Romania, Serbia, and Turkey may access our VIP programme but are not eligible for deposit or no-deposit bonuses.

To complete a level up casino sign up, you must:

Be at least 18 years of age or the legal gambling age in your jurisdiction
Provide accurate, complete, and up-to-date personal information
Not hold more than one active account on our platform
Not act on behalf of another person
Confirm that online gambling is legal in your country of residence

3. Account Security and Login

At Level Up Casino, we take account security seriously. You are solely responsible for maintaining the confidentiality of your login credentials. To access the platform via level up casino login, you must use your registered email address and password. We recommend using a strong, unique password and never sharing your access details with anyone. If you suspect unauthorised access to your account, contact us immediately at support@LevelUp Casino.com. We will not be held liable for any losses arising from your failure to secure your account details. The levelup login process is protected by industry-standard encryption technology.

4. Deposits and Withdrawals

4.1 Deposits

Our LevelUp platform accepts a wide range of payment methods to ensure convenient and secure transactions. We accept deposits via Visa, Mastercard, Maestro, Skrill, Neteller, Payz, MiFinity, MuchBetter, Jeton, Neosurf, Interac, Instadebit, iDebit, Revolut, Siru Mobile, bank transfer, and cryptocurrencies including BTC, BCH, ETH, LTC, DOGE, and USDT.

We support the following currencies: EUR, USD, CAD, AUD, NZD, NOK, PLN, JPY, BRL, KZT, RUB, ZAR, and the cryptocurrency equivalents listed above. The minimum deposit on our platform is €/$10. To qualify for our welcome bonus, a minimum deposit of €/$20 is required.

4.2 Withdrawals

We at LevelUp Casino process withdrawal requests in a timely and transparent manner. Available withdrawal methods include Visa, Mastercard, Skrill, Neteller, Payz, MiFinity, Interac, bank transfer, and major cryptocurrencies. The minimum withdrawal amount is €/$10.

Withdrawal limits applicable to your account are as follows:

Daily: €3,000
Weekly: €7,500
Monthly: €15,000

These limits apply in EUR, USD, CAD, AUD, and NZD and may be increased at higher VIP levels. Card withdrawals are capped at the amount deposited via that specific card; any excess will be paid through an alternative method. We do not charge withdrawal fees with the exception of bank transfers. Before submitting a withdrawal, your total deposits must be wagered at least 3 times. Approval of withdrawal requests takes up to 1 hour. KYC verification may take up to 48 hours.

4.3 Cashout Processing Times

Crypto and e-wallets: 1–24 hours
Cards and bank transfer: 3–5 business days

5. Bonuses and Promotions

At Level Up Casino, we offer a generous welcome package spread across four deposits. All welcome bonuses are valid for 14 days from the date of registration. The minimum deposit to activate any welcome bonus is €/$20, and a wagering requirement of 40x applies. The maximum bet permitted during active wagering is €5 / $5, or 6.5 CAD/AUD/NZD.

Our welcome bonus structure is as follows:

1st deposit (WOLF): 100% up to €100 + 100 Free Spins
2nd deposit (WOLF2): 50% up to €100 + 50 Free Spins
3rd deposit (WOLF3): 50% up to €200
4th deposit (WOLF4): 100% up to €200 + 50 Free Spins

Total headline package values vary by market: up to €8,000 + 200 FS, C$8,000 + 350 FS, or A$10,000 + 500 FS. We also provide ongoing promotions including a Friday reload (50% up to €100, code LVLFRIDAY), weekend reload (50% up to €1,000 + 50 FS), Workaday Special (75% up to €200 + 40 FS), and a monthly free spins code (LVL10FREE) giving 10 free spins twice monthly.

Regarding any level up casino no deposit bonus or level up casino free chip offer, these are subject to their own specific terms and wagering conditions communicated at the time of the promotion. Any levelup casino no deposit bonus codes or level up casino bonus codes issued through our promotions page or affiliate partners must be entered correctly at the time of deposit or registration and cannot be applied retrospectively.

Please note: we reserve the right to modify, suspend, or cancel any promotion at our discretion. Bonus abuse, including but not limited to creating multiple accounts to claim levelup casino no deposit bonus code offers or using unfair betting patterns, may result in account suspension and forfeiture of winnings.

6. Loyalty Programme and VIP

Our LevelUp loyalty programme consists of a 20-level Trail alongside Gold, Platinum, and Diamond VIP tiers. Rewards begin at 10 free spins at level 1 and scale up to a €30,000 bonus at level 20. VIP benefits we extend to qualifying players include:

Dedicated account manager
Weekly cashback
Cash match bonuses
Faster and higher withdrawal limits
Birthday bonus
Private tournaments
Personalised gifts

7. Game Rules and Fair Play

Here at Level Up, we offer a diverse library of 7,000–8,500 games powered by 60+ software providers, including Pragmatic Play, NetEnt, Play'n GO, BGaming, Betsoft, Yggdrasil, Nolimit City, Hacksaw Gaming, Quickspin, Red Tiger, and many more. Our live casino section is powered by Evolution, Ezugi, Vivo Gaming, LuckyStreak, Authentic Gaming, Atmosfera, and BetGames.

Game categories available on our platform include slots, table games, live casino, jackpots (2,200+ titles), Bonus Buy, Megaways, Instant Win, tournaments, quests, and lotteries. We are committed to maintaining the integrity and fairness of all games offered. Any attempt to manipulate game outcomes through software, collusion, or other unfair means will result in immediate account termination.

8. Responsible Gaming

We at LevelUp Casino are committed to promoting responsible gambling. We provide tools including deposit limits, session limits, and self-exclusion options. We encourage all players to gamble responsibly and seek professional help if gambling is negatively affecting their life. Our platform is strictly for adults aged 18 and over.

9. Intellectual Property

All content on the Level Up Casino website, including software, graphics, logos, and text, is our intellectual property or that of our licensed partners. You may not reproduce, distribute, or modify any content without our express written permission.

10. Limitation of Liability

We provide our services on an "as is" basis. While we strive to ensure uninterrupted access to LevelUp Casino, we do not guarantee that the platform will be free from errors or downtime. To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.

11. Amendments

We reserve the right to update or amend these Terms and Conditions at any time. Any changes will be published on this page and, where material, communicated to you directly. Continued use of our platform following any amendments constitutes your acceptance of the revised terms.

12. Governing Law

These Terms and Conditions are governed by the laws of Curaçao. Any disputes arising from your use of LevelUp Casino that cannot be resolved through our customer support team shall be subject to the exclusive jurisdiction of the courts of Curaçao. Our support team is available 24/7 via live chat, email, Telegram, and WhatsApp to assist you with any queries.

Content updated: July 24, 2026